What is the job description of an operations manager?
An Operations Manager has many roles and responsibilities that far exceed the duties of any ordinary Manager. As part of any business, someone needs to operate an efficient plant facility that produces timely shipments, good quality products, and continues to maintain good safety records. Some responsibilities of an Operations Manager include the following
Functions and responsibilities
- Ensures that the plant produces according to the sales forecast and delivers shipments on time
- Work with direct staff to exceed company sales and operations goals
- Responsible for the profit and loss of the plants throughout each month.
- Develop departmental budgets.
- Hire, train and coordinate various teams within the plants.
- Maintains plant policies and procedures.
- Maintains dashboards of quality, productivity and shipping metrics on time
- Distributes daily workloads to Production Managers, Quality Managers, and Procurement Managers
- He often works with sales to get pricing figures.
- Maintain customer excellence
- Maintains responsibility for plant inventory.
- Typically interacts with Purchasing, Accounts Payable, Quality, and Finance
- Maintains building maintenance
- Establish and maintain good relationships with suppliers
- Typically schedule plant meetings, safety meetings, and staff meetings
- Adheres to OSHA compliance policies
An operations manager really does have a lot of responsibilities that are critical to the growth of the company. They typically lead the plant and teams by consistently implementing procedures and policies to ensure quality, compliance, and employee satisfaction. An impressive operations manager will be a personable person who genuinely cares about his staff and the plant employees. The OPS Manager typically demonstrates this through the implementation of safety programs, employee surveys, and customer satisfaction feedback. They often work countless hours preparing for important meetings with the executive committee.