Basics of remoting in software testing
Today, in the era of high technology, we can observe incredibly rapid development of all sectors of the economy, business and other substantial areas, but the fastest growing industry is information technology. The expression “time is money” has never been so important, because timely information provided and processed is becoming increasingly important.
Nowadays, software testing outsourcing has become very popular. This type of quality assurance services involves a transfer of the project for testing to a group of testers outside the company, which created and developed the software. Frequently, outsourcing testing companies work in another city, country or even on another continent, i.e. remotely.
Clients applying for employment with such a company naturally expect professional ownership and knowledge of the technologies that will support remote communication from their staff. This is due to the fact that during the testing process it will surely be necessary to hold online meetings, video chats, and maybe even online conferences dedicated to discussing the project, emerging issues, and controversial moments.
The complexity of remoting is that the test team, clients, and developers may be in radically opposite countries or significantly distant from each other. This means that different time zones and foreign languages must be taken into account, so Project Managers must be familiar with all types of remote interaction.
5 basic types of remoting in software testing:
1. Meetings.
2. Bug tracking tools.
3. Shared testing tools.
4. Online talks and conferences.
5. Webinars.
Nominally, everyone knows about this type of remote communication, but let’s look at the benefits of each of them in more detail. The first point is meetings (they should be held at least twice a week) to discuss urgent problems and problems that arise in the workflow. This type of communication is very important because it can result in a reduction of time costs and avoid errors in the work.
Bug tracking and shared testing tools are quite a convenient method suitable for any type of testing: mobile testing, website testing, or desktop testing. In these systems, testers create tickets and bug reports, and developers review each case, ask questions or comments, accept or receive the report in progress.
Webinars, online chats and conferences are also very useful, for example, in manual or automated tests, as these types of tests require constant information exchange and sometimes even 24-hour support.
4 Benefits of Remote Communication:
1. Constant focus on the project.
2. Reduction of time and expenses.
3. Awareness at all stages of project development.
4. Productivity and efficiency.
Remote work requires full commitment, and testers need to pay attention not only to the software testing and verification process, but also to their communication skills. Quality feedback ensures productive work and satisfaction of both the client and the software testing company.